Research Discussion Paper – RDP 2020-06 Consumer Payment Behaviour in Australia: Evidence from the 2019 Consumer Payments Survey
James Caddy, Luc Delaney and Chay Fisher
September 2020
Contents
- Introduction
- Survey Overview
- Key Trends in Consumer Payments
- Cash
- Payment Cards
- Online and Automated Payments
- Cheques
- Innovation in Payments
- Conclusion
- Appendix A: Survey Methodology
- References
- Copyright and Disclaimer Notice
We thank Clare Noone, Cameron Dark and Ed Tellez for their valuable contributions to the planning, design and implementation of the survey. We would also like to thank Michele Bullock, James Holloway, Tony Richards, John Simon, Chris Thompson and Grant Turner for their helpful advice, comments and suggestions. The views expressed in this paper are those of the authors and do not necessarily reflect the views of the Reserve Bank of Australia. The authors are solely responsible for any errors.