Unsolicited Emails

The Reserve Bank of Australia is warning the public to be aware of unsolicited emails that are purportedly from the Bank. Please see an example of a recent hoax email.

Scammers often use details of the Bank to make their scams seem more realistic, including the names of senior staff, contact information and the Bank logo.

In establishing whether you might be the subject of a scam, it is important to remember that, unsolicited:

  • the Bank will never ask you for any personal or financial details;
  • the Bank will never instruct you to transfer personal funds into an account;
  • the Bank will never ask you for a fee to allow the transfer of personal funds into or out of Australia.

Please visit the Australian Securities & Investments Commission's MoneySmart website for additional information on financial scams in Australia. If you believe that you have been contacted by a scammer, please cease correspondence with the suspected scammer immediately.


Post Media & Public Relations Office
Information Department
Reserve Bank of Australia
Phone +61 2 9551 9830
Fax +61 2 9551 8033
Email rbainfo@rba.gov.au