Consultations Strategic Review of Innovation in the Payments System: Results of the Reserve Bank of Australia's 2010 Consumer Payments Use Study John Bagnall, Sophia Chong and Kylie Smith^[*] – June 2011

Contents

• Introduction
• Description of Data
• The Current Payments Landscape
• The Use of Established Payment Methods
• The Use of Online and Newer Payment Methods
• Insights into the Impact of Payment Systems Reforms
• Conclusions
• Appendix A – Study Methodology
• Appendix B – Merchant Categories
• References

ISBN 978-0-9871488-0-3 (Online)

Footnote

The authors are from Payments Policy Department. The authors would like to thank Matthew Gibson and Tim West for their contributions to this study in its early stages. [*]