RITS Troubleshooting Guide

The RITS Test Card runs a series of checks against your computer to identify any issues that may prevent you from being able to login and use RITS.

This troubleshooting guide provides assistance in correctly setting up your computer so that you may access RITS.

The guide consists of five main sections:

Your computer must be configured as defined in the RITS Technical Information Paper.

If you need further assistance after trying to troubleshoot a problem, please read the following, providing information on what to check and send the Help Desk if you cannot fix the problem.